IGo Travel

Company/Client Overview

IGo Travel is a leading Vietnamese travel company specializing in authentic, local-focused tours across Asia. Since 2015, the company has served thousands of travelers each year, especially young people seeking meaningful cultural and adventure experiences.

My Role

  • Planned, executed, and optimized multi-channel advertising campaigns
  • Managed an annual advertising budget of $25,000, generating thousands of qualified leads monthly and contributing to 12+ billion VND in 2024 revenue (ad cost ~3%)
  • Grew the fanpage to 50,000+ followers through effective content and engagement 
  • Created persuasive copywriting and marketing content to attract customers
  • Delivered detailed performance analysis and reports directly to the CEO

1. Campaign Overview

  • Client/Industry: IGO/Travel Industry

  • Objective: Generate qualified leads for Travel tours

  • Channels: Meta ads

  • Budget: $2000-$3000 per month, ~$25,000 per year

2. Strategy & Implementation

  • Targeting: Lookalike audiences based on past converters + retargeting website visitors)

  • Creatives: images/carousel, collecation post

  • Optimization: (A/B test ad copies, campaign structure split by service categories)

3. Results (Before → After)

  • Cost per Lead (CPL): $5 → $3 (↓ 40%)

  • Conversion Rate (CVR): 5.8% → 9.6% (↑ 155%)

  • Return on Ad Spend (ROAS): 30.1→ 33.2 (↑ 10%)

  • Volume: 346 leads/month → 491 leads/month

Ads performance before I managed the ads account: ~346 leads/month

Ads performance after I began managing the ad account: 379 leads/month over 7 months in 2023

Ads performance in 2024: 491 leads/month

4. Key Takeaways

  • Reduced CPL significantly through creative testing + audience refinement.

  • Built a scalable campaign structure to maintain low costs at higher spend.

  • Client expanded budget 3x after campaign success.

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